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Covid-19 Personal Stories

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Hear how we support civil servants in these times

Cecilia, John, Umme and Atila

Cecilia, John, Umme and Atila

 


Erin

Erin

 


Lynne, DWP

“There are so many good people out there. There really are. There's kindness in everyone. It's just about being given the opportunity to share it.”

Lynne, DWP

 


“This situation is just temporary. It might seem a long time, but there is light at the end of the tunnel. Reach out to people. Keep connected, keep positive and just be sure that this crisis will end, and we'll be together as one again.”

Brian, HMRC

 


Natalie, FCO

Natalie quote

“It's a strange time for all of us. The most important lesson I've learnt so far is everyone reacts to these situations differently. Being flexible about other people's needs will make it easier. These are values that we can all learn from The Charity for Civil Servants.

For years, they've customised support based on what the individual needs. And they have delivered support in so many different forms. I think I just burst into tears when I first called the Charity for help. They were so kind. Their supportive conversation was a big thing for me. A helping hand doesn't look the same to everyone, but everyone needs it at some point.”

Natalie, FCO

 


David, MoD

David quote

“I was in a bad way last year before the Charity helped me get back on track. They were there for me when I had nowhere else to turn.

I know there will be plenty of people struggling in these anxious times. If my story gets other people to reach out for help, then that's the best thing I can do. Keep smiling.”

David, MoD

 


Annie, DWP

Annie quote

“I'm so proud of every one of my colleagues, working long hours and getting through such difficult days.

We're not the NHS (who are absolute heroes) but we're key workers and work hard to support each other. I've never known anything like the friendship I’ve found at the Civil Service. These are uncertain times so let's just be kind to each other and reach out to anyone who needs our help.”

Annie, DWP

 


Andrew, HMRC

Andrew quote

“I try to look on the positive side and reassure my family this won't last forever.

Use technology to have video calls with those you don't live with. Try to think of things to do to keep people in your house occupied and try to have some time to immerse yourself in something you enjoy. Rest for carers is very important.”

Andrew, HMRC

 


Sam, HMRC

Sam quote

“During this lockdown, it's easy to feel alone but we must remember that we're all in this together and we must look out for each other. The Charity had my back when I needed them most and I'm in a happier place thanks to the kindness they showed me.”

Sam, HMRC

 


John, Volunteer

John quote

“Do the best you can with whatever you've got, whether it's the food you eat or the environment you're living in... try and strive to make it as good as it can be.

There's nothing wrong with filling your house with plants – make them big plants! Make something of it.”

John, Volunteer


Linda, DWP

Linda quote

“These times are like uncharted waters. One thing that gives us stability in life is routine, but change is inevitable at the moment.

It thus became a matter of how we deal with change that counts. I felt like I'd either sink or swim in this strange, new world and the Charity is helping me swim. They've been a source of my recovery.”

Linda, DWP

 


Dawn, Carer

Dawn quote

“Listening is a powerful tool. Listen to the person you care for as they may be worried. You'll undoubtedly provide them with comfort and remember: the Charity's there to listen to you.”

Dawn, Carer

 

 


Cecilia, Cabinet Office

Cecilia quote

“It's so important to ask for help when we need it – especially during these uncertain times. I still remember how kind the person from the Charity was when I called them. His support and understanding made a big difference to me. They'll help you too, so please reach out. You're not alone.”

Cecilia, Cabinet Office

 


Umme, DWP

“The Charity has always helped the most vulnerable in our community. I want people to know that they changed my life for the better when I needed them most... and they're continuing to work hard to do the same for others. If it's possible, donate what you can so they can continue to support us all.”

Umme, DWP

 


Mina, DIT

“As the weeks have gone by, I've relaxed a bit more. I try to see the glass half full. We're learning about each other and appreciating each other more.”

Mina, DIT

 


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