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Cindy, HMRC

When Cindy’s husband became bedbound, she didn’t leave his side. After 50 years together, she wanted him to know that she was holding his hand every step of the way.

Cindy and Tony met in the army in their early twenties. They were both young, fresh faced and ready to embrace the adventures ahead of them. Although Cindy wasn’t sure at first, she quickly decided that Tony was the man she was going to spend the rest of her life with.

“I wasn’t too keen when I first met him. He was so cheeky and got on my nerves! But I soon discovered how charming he was and fell madly in love with him. Isn’t it funny who you end up with?”

Years later, Cindy and Tony had three grown up children and countless happy memories as a family. They had been looking forward to spending their retired years together but sadly, Tony’s health took a turn for the worse. After a diagnosis of dementia, he struggled with further medical complications and eventually passed away surrounded by his family.

“I used to stroke his face and sing to him. Sometimes there was a hint of recognition in his eyes. I’m so glad I could keep him at home where he belongs. He was never left alone.”

At a time where she should be left in peace to grieve, Cindy became overwhelmed with worry. Without Tony’s pension, life insurance and hardly any savings, she was now facing mountains of debt. To make matters even worse, she couldn’t afford to pay for the funeral.

“It was a terrible time. I didn’t know how we were going to get through it until I came across paperwork from the Charity on Tony’s desk. You’ll never know how much that phone call changed my life.”

After his time in the army, Tony joined HM Revenue and Customs and worked there until he retired. So when Cindy gave us a call, she discovered that as a spouse to a civil servant, she was eligible for help. After a supportive conversation with a member of our team, we found that we were able to pay towards Tony’s funeral, allowing Cindy to say goodbye the way she wanted to. We also provided additional financial support during this particularly difficult time for the family.

“I burst into tears when you told me you could help me. My daughters were with me at the time and I couldn’t stop crying. I couldn’t believe it. I want to say thank you from the very bottom of my heart. Without you, I wouldn’t have survived.”

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