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What Is It?

What is a Carer's Passport?

A Carer’s Passport provides carers and their line managers with information about how employees’ caring responsibilities impact their work. Carers can use this tool to start a conversation with an employer about possible reasonable adjustments. It also avoids the need to repeat or explain sensitive information when they move teams or get a new manager.

By completing our Carer’s Passport tool, you will have time to reflect and consider how your caring responsibilities impact your working life before discussing with your line manager and completing the Civil Service Carer's Passport form.

Who is this for?

For any carer employed within the Civil Service who would like time to reflect on their caring responsibilities prior to completing the Civil Service Carer's Passport form with their line manager. You will receive this form when you apply. We’ll also offer you advice about additional support and services.

The Passport tool is also available to anyone within the Civil Service with caring responsibilities who would like to know more about the support available to them.

Please note, a Carer’s Passport does not apply to child care responsibilities unless your child has a long term health condition or disability.

New legislation came into force in 2014 that entitles workers in England, Scotland and Wales to request flexible working after 26 weeks’ employment. The employer does not have to agree to the request, and will consider the business interests in making a decision.

There is more information on the Government's website about flexible working legislation.

We would like to stress that for all your caring needs outside the workplace, we can offer you carers resources, tools and information as detailed in the Caring section of our website

Read further information about the Civil Service Carer’s Passport and Carer’s Charter.

Give us a call...

For confidential support and advice call 0800 056 2424 Monday to Friday 9am to 4pm