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Further Contacts

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Energy Saving Trust

Telephone (England): 0800 444 202 (Monday to Friday 8am to 8pm, Saturday and Sunday 9am to 5pm)

Telephone (Scotland): 0808 808 2282 (Monday to Friday 8am to 8pm and Saturday 9am to 5pm)

Telephone (Wales): 0808 808 2244 (Monday to Friday 9am to 5pm)

Telephone (Northern Ireland): 0800 111 4455

The Energy Savings Trust provides independent, expert advice on saving energy in your home.

Citizens Advice Consumer Helpline

Telephone: 0808 223 1133
Telephone a Welsh-speaking adviser: 0808 223 1144

The Citizens Advice Consumer Helpline provides advice if you have a problem with goods and services in the UK. Their helpline is open Monday to Friday 9am to 5pm (excluding bank holidays).

Auriga Services

Telephone: 0121 321 1324

Augira Services work to help vulnerable people with the costs of utilities through grants and information.

Charis Grants

Charis Grants support those who are struggling to pay their bills or have other essential needs. 

The Consumer Council - NI

Telephone: 028 9025 1600

The Consumer Council provide free, independent support and advice for all consumers in Northern Ireland. They are open Monday to Friday 9am to 5pm.

Give us a call...

For confidential support and advice call 0800 056 2424 Monday to Friday 9am to 4pm