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General support


Telephone: 116 123

Samaritans provide confidential emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide. But you don't have to be suicidal to call. They are there for you if you're worried about something, feel upset or confused, or you just want to talk to someone.

Cruse Bereavement Care

Helpline: 0808 808 1677

Cruse Bereavement Care is one of the largest support organisations in the UK providing one-to-one support for anyone who has suffered a loss. They have many support options and information, as well as providing a telephone helpline; local support through trained volunteers; group support throughout the UK from their local branches and national support. Their helpline is open Monday to Friday 9:30am to 5pm with extended hours on Tuesday, Wednesday and Thursday evenings until 8pm as well as Saturdays 10am to 2pm.

Cruse Bereavement Care Scotland

Helpline: 0808 802 6161

Cruse Bereavement Care Scotland are available to listen - offering an impartial ear with no agenda - or support you via one-to-one counselling sessions. Their helpline is open Monday to Thursday 9am to 8pm and Friday 10am to 4pm.

WAY - Widowed and Young

Widowed and Young is the only national charity in the UK for men and women aged 50 or under when their partner died. It’s a peer-to-peer support group run by a network of volunteers who have been bereaved at a young age themselves, so they understand exactly what other members are going through.

The Compassionate Friends

Helpline: 0345 123 2304

The Compassionate Friends is a charitable grief support organisation for parents and families who have suffered the loss of a child or children. They offer encouragement, support and advice for all involved, including professionals that are helping grieving families. Their helpline is open every day from 10am to 4pm and 7pm to 10pm.

Stillbirth and Neonatal Death Society

Helpline: 0808 164 3332

Stillbirth and Neonatal Death Society provides a helpline offering support to those who have been affected by a still birth or the death of a baby. Their helpline is open 9:30am to 5:30pm Monday to Friday and 5:30pm to 9:30pm Tuesday and Thursday evenings.

Stillbirth and Neonatal Death Society Northern Ireland

Helpline: 07740 993450

Stillbirth and Neonatal Death Northern Ireland support all bereaved parents who have lost their babies, before, during or shortly after birth. Their helpline is shared on a rota basis between the Sands befrienders throughout Northern Ireland. All their befrienders are volunteers, usually parents who have directly been affected by the loss of a baby. If your call cannot be answered, please a message with your name and number and they will phone you back as soon as possible.

Winston's Wish

Helpline: 08088 020 021

Winston’s Wish gives help to grieving children and their families as they start to rebuild their lives after a family death. They offer practical support and guidance to families, professionals and anyone concerned about a grieving child. Their freephone national helpline is open Monday to Friday 9am to 5pm.

Grief Encounter

Helpline: 0808 802 0111

Grief Encounter is a leading UK bereavement charity, offering free, professional support to bereaved children, young people and their families. Their qualified clinical team offer face-to-face and online therapeutic services, including grieftalk, their free, national helpline, open 9am to 9pm, Monday to Friday. They tailor long-term care plans to the individual that includes one-to-one counselling, online workshops, Covid secure family days, creative therapies and more. Grief Encounter also provide free advice and training to educational institutions and corporate organisations, following the death of a student or an employee.

The Lullaby Trust

Helpline: 0808 802 6868

The Lullaby Trust offers emotional support for bereaved families. Calls to their helpline are free from all landlines and most mobile phone networks. The helpline is open 10am to 5pm Monday to Friday and 6pm to 10pm on weekends and public holidays.

Miscarriage Association

Helpline: 01924 200 799

The Miscarriage Association provides support and information to anyone affected by miscarriage, ectopic pregnancy or molar pregnancy. Their staffed pregnancy loss helpline is available Monday to Friday 9am to 4pm to provide support and information on miscarriage and pregnancy loss. Outside of these hours their answerphone message will give you the name and contact number of a support volunteer – someone who has also been through pregnancy loss and can offer a listening ear. S/he will be available until 10pm.

The Bereavement Register

Telephone: 0800 082 1230

The Bereavement Register help to stop unwanted direct mail to the deceased. If someone you know has died, The Bereavement Register can reduce the amount of unwanted marketing post being sent to them, stopping painful daily reminders.

By registering with their free service, the names and addresses of the deceased are removed from mailing lists, stopping most advertising mail within as little as six weeks.

British Consulate

The British Consulate provides advice on how to register a death while abroad.

NHS Post Mortems and Inquests

The NHS Post Mortems and Inquests website gives useful information on what a post mortem is and what happens during and after a post mortem.

Sue Ryder Charity

Sue Ryder's online bereavement support provides information and resources, qualified counsellors and a community of people with similar experiences. If you're struggling with grief, their online bereavement service offers free and professional video counselling to anyone living in the UK.

Give us a call...

For confidential support and advice call 0800 056 2424 Monday to Friday 10am to 3pm