Promoting work/life balance, physical and mental health wellness, Jacqueline supports her colleagues in various ways. Using her own health issues as experience, she looks to positively promote, increase awareness and encourage use of existing support services. Communicating through webpages, blogs, group chats, emails and posters she provides access to advice, guides and various tools for staff. She hosts spotlight events on sometimes sensitive issues as well as set up a STAR room (quiet, wellness space). As well, she created a series of exercises to promote bonding within her team which were so successful, they’ve been rolled out across all DMA teams. 

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